Developer's DescriptionBy Dell Inc. formerly Credant TechnologiesDell Tech Tool is designed for authorized Dell Technical Service Personnel, including Dell partnered field technicians.Dell Tech Tool is designed for authorized Dell Technical Service Personnel, including Dell partnered field technicians. Key features of the Dell Tech Tool app include: Diagnostic error code reference guide. Dell Product manuals download. Barcode scanning. Help topics/search module. Multiple Languages supported. Videos. Dell TechDirect Dispatch support (for field engineers who are already participating in the TechDirect Dispatch program). Trouble Shooting Guide. Recommended Tool Kit. Safety Precautions. Service Contract Status.